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第二十三章 指尖如酒（第1页）

ReflectivePaper

◆TheoryXandTheoryY

In1960，DouglasMcGregorsuggestedthetermsoftheoryXandtheoryYinhismanagementbook.TheoryXhadthreesystems，givingalittleornotrusttosubordinatesrespectively.TheoryY，onthecontrary，hadcompletetrustandconfidenceinsubordinates.Themanagercouldusethesetwodifferenttheoriestodistinguishemployeemotivations.

Theprinciplecanchooseeithertheorytomotivatetheteachers.Thereisnoabsolutelyrighttheory，onlythemoresuitabletheoryinlightofdifferentsituations.

Inmyopinion，theschoolwhichadoptstheoryXmaybecomemoreandmorerigid，butitcanalsorunsmoothly，aslongastheprinciplecankeeptheteachersobeythedisciplines.Ontheotherhand，theschoolwhichpreferstheoryYmaywitnessthecreativenessandvigorofteachers.However，thereisalsoariskthattheprinciplecanhardlycontroltheteachersanymore.

Thesetwotheoriescanbothbeadoptedtomotivateteachers.However，thenewteacherscanalsobeintimidated，orconfused，ascribingvariousfactors，suchasschoolmanagementsystem’sintegrity，andtheteacher’spersonality.

◆Mutualpurpose

Themutualpurposeisapracticalvision.Theleadercanuseittounitethesubordinates.Itislikeapieceofblueprint，helpingtheengineertoputbricksintorightplace.Thepurposecanbewrittendown，orimpliedinlife.Schein（2004）suggestedthatorganizationalcultureisapatternofsharedbasicassumptionsthatagroupworkingtogetherforacommongoalhasinventedinlearningtocopewiththeproblemsofexternaladaptationandinternalintegration.

Workershavetheirownlifeexceptofworkingfortheschool.Sometimes，theirpersonalinterestmayconflictwiththeorganization’sbenefit.Astrongleadercanhelptheworkerstostrikethebalancebetweenworkandpersonallife，andcreateamutualvalueforthestaff.

Withaspecificandpracticalpurpose，inductioncanbemoreeffective，reallyservesforlearning，andgoonsupportingtheperformanceandprofessionaldevelopmentfornewteachers.

◆Classicalorganizationaltheory

ItisthecontraryofTaylor’sScientificManagementtheory.Itviewedthetotalorganization，insteadoftheindividualworker，asthefocusofattention.Forclassicaltheorists，anorganizationismuchmorethantheinterfaceofhumanandmachine.Theheadmastercanuseittomotivatetheteachers.Theteacherswouldfeelmorerespectedundertheleaderwiththismethod，andmayreturnwithenthusiasmandcreativity.

◆Organizationalculture

Thistermcangobackto193-s

◆Basicassumptions

Basicassumptionsareaboutpeople’snature，thenatureofhumanrelationships，thenatureofhumanactivity，andthenatureoftherelationshipsbetweenpeopleandtheirphysicalandsocialenvironments.Basicassumptionsinhumannatureareconsistof:Freedom-Determinism，Rationality-Irrationality，Holism-Elemetalism，Constitutionalism-Environmentalism，Subjectivity-Objectivity，Proactivity-Reactivity，Homeostasis-Heterostasis，andKnowability-Unknownablity.

Theprinciplecanusethetheoryofbasicassumptionstounderstandtheemployees，andtomotiveaswellastoinductthem.Iftheworkersalwaysgetpositiveassumptionsfromthecampusenvironment，theymayoptimisticandwillingtocontribute，andviseversa.Theleadermayalsousethebasicassumptionstogetanalysisoftheinstitutionandworkers，thushelpdesigningthefuture.

◆Intelligence

In1904，AlfredBinetinventedamethodtoidentifythosechildreninschoolwhoneededspecialhelp.Therebyamethodcameouttotellpeople’sintelligence.TheresultofthistestingsystemiscalledIntelligenceQuotient，alsoknownasIQ.Theprinciplecanusetheintelligencedistinguishsystemtosortoutstudents，anddecidethecurriculum.Forexample，thestudentswhoareespeciallygiftedwithhighIQmayfindtheregularcurriculumtooeasy，thusbecomeimpatientandlackconcentrationonschoolwork.Onthecontrary，studentswhoaredisadvantagedintermsofintelligencemayfaceparticularchallengeandgetfrustrationfeelingwithoutspecifichelp.Ahigh-qualifiedleadershouldmakesurethestaffunderstandandareabletocaterforthedifferentneedsoftwoextremestudents.

Later，onthebasisofIQ，atermcalledEQwasdeveloped.Itreferstopeople’semotionalintelligence.BeingaGreatLeaderRequiresEmotionalIntelligence.

◆HumanCapital

Humanresourcesarepreciousassetsofaninstitution.Itseemshardtopredicthumancapitalsometimes，becausehumanbeingsarechangeable，easytobeaffectedbymanyexternalorinternalfactors.However，usingsomespecificpsychologicalprinciplesconcerninghumanresources，canfacilitatetheprincipletotrain，motivate，andevaluatethestaff.

Employmentcanbedifficult，andanyerrormayturntobetroublesomeandcostly.Thesubsequentprocessisnoteasier.Thatiswhythehumanresourcesmanagementhasbecomeacriticalelementtooperateasuccessfulschool.Humanresourcesadministratorsmustworknotonlytorecruittheproperstaff，butalsopromoteaschool’senvironment.

◆LearningOrganization

Stayingcompetitiveintoday’seconomyisessentialtoanyorganization.Schoolorganizationsalsomustbenimbleandagiletosurvive.Thatrequiresdevelopingincreasedabilitytosense，evenpredict，theproblemsposedbytheirenvironmentsandinventsolutionstothem.Thisispartoftheconceptofthelearningorganization:anorganization，learnstonimblyadapttounfoldingchangesintheenvironment.Itisalsocalledorganizationdevelopment.

Inalearningorganization，theworkerscontinuallyenhancetheircapabilitiestocreatewhattheywanttocreate.Organizationsarespendingmoretimeandfeetoinsuretheemployeesupdatedtothestate-of-artknowledge，thankstothequickdevelopmentoftechnology.Itisreasonabletopredictthatinthefuture，continuouslearningcapacitywouldbecrucialtorecruit.Thejobseekermayhardlytobehiredwithoutpresentingexcellentlearningability.

◆ContingencyView

Thecontingencyviewholdsthatthereisnoonebestwayofmanagingunderallconditions，butthatthereareoptimalwaysofmanagingconflictundercertainconditions.Therearesituational-contingentfactorsthataffectaleader＇sabilitytolead.Theeffectivenessofworkersdependsonhowgoodamatchexistsbetweentheleadershipstyleoftheleaderandthedemandsofthesituation.

Theleaders，whocanactuallyexertcontroloverthestaff，excellentlygettaskinvolved，andsuccessfullyacceptedbythesubordinates，aremorelikelytoleadtheschoolintoabrightfuture.Theprinciplewhoholdsacontingencyview，maygivedifferentinductionstodifferentnewteachers，accordingtotheirdiversepersonalities.

◆Likert’sfoursystems

System1:exploitive-authoritative（orpunitive-authoritarian），theleaderhasalowconcernforpeopleandusessuchmethodsasthreatsandotherfear-basedmethodstoachieveconformance.;System2:benevolent-authoritative（orpaternalistic-authoritarian），theresponsibilityliesatthemanageriallevelsbutnotatthelowerlevelsoftheorganizationalhierarchy;System3:consultativesystem，thesuperiorhassubstantialbutnotcomplete，trustandconfidenceinhissubordinates;4:theparticipative（orgroupinteractive）modelofanorganizationalsystem，superiorshavecompleteconfidenceintheirsubordinates，andmotivationisbyeconomicrewardsbasedongoalswhichhavebeensetinparticipation.

Lowerthenumber，thesystemismorelikelytobeoperatedbasedontheoryX.Higherthenumberis，thesystemismorelikelytobeoperatedbasedontheoryY.

Theleaderinexploitive-authoritativeconcernlittleforpeople，andpreferstousefear-basedmethodssuchasthreatstoachieveconformance.Thismanagementmethodcanbeeffective.However，itcanalsostiflepeople’screativity，whichisthemostpreciousvalueofhumancapital.Ipredictinfuture，themostsuccessfulschools’leadersshouldpreferparticipativestyle，ratherthanopposite.